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Job available - Service Coordinator

Apr 29, 2021

We are currently recruiting for a full-time Service Coordinator to join an established team. The successful candidate will have to be self-motivated, highly organised, proactive and dedicated.

Key Responsibilities for the Service Coordinator:

  • Taking phone calls for the service desk
  • Raising jobs on company callout system
  • Liaising with engineers and customers regarding callouts, revisits and any issues
  • Keeping the internal job tracker up to date
  • Raising parts order for callouts (including placing purchase orders)
  • Collation and filing of paperwork
  • Liaising with Sales department on project and new orders

Ideal Candidate will have:

  • Service desk experience within the foodservice industry preferred (but not essential)
  • Ability to remain calm & focused in a pressurised environment & ensure deadlines are met and customer satisfaction is achieved.
  • Confident communicator with a professional telephone manner; able to handle all queries effectively and develop successful relationships with customers & colleagues.
  • I.T. skills - Excel, Word, and Outlook would be required. Training will be giving on the basic internal systems.
  • Highly competent with numerical calculation, especially percentages
  • Flexible attitude and willing to assist others
  • Punctual, reliable and tidy worker

Working hours are Mon to Fri and 9am to 5pm.

Application deadline: 30/04/2021
Related keywords: coordinator, customer service

Job Types: Full-time, Permanent

Salary: From £20,000.00 per year

Benefits:

  • Casual dress
  • On-site parking

Schedule:

  • Monday to Friday

Work remotely:

  • No

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